我们这边可以提供产品的真实性审核，公司挺多账号会遇到这些情况，总结了很多经验，一般都会通过的
邮件一般都是要求提供发票和packing list等证明。
We are conducting a review of your selling account because there’s a concern about the authenticity of the items. We would like to work with you to resolve the concern and complete our review. Please note , we do not accept Commercial invoice/proforma invoice/order confirmation/purchasing list/contract document/delivery report as proof of authentication. Please provide invoices for the ASIN(s) you have received mail previously What you can do Email seller-performance-policy@amazon.com and include the following: 1. Copies of invoices or receipts from your supplier issued in the last 180 days. These should reflect your sales volume during that time. 2. Your supplier’s contact information including name, phone number, address, and website. 3. Any additional details you would like us to know. You can remove pricing information, but make sure the rest of the document is visible. You can send us a pdf, jpg, png, or gif file. Please be assured that your distributor’s or supplier’s contact information will remain confidential - Amazon puts great effort in maintaining the confidentiality of our customer's information. What happens next We’ll review the information you send and get back to you with an answer as soon as possible. Once we confirm the information you provide, the review of your selling account will be complete. Still have questions? You can ask our Seller Support team: Contact us ([img]file:///C:\Users\ADMINI~1\AppData\Local\Temp\[5UQ[BL(6~BS2JV6W}N6[%S.png[/img]https://sellercentral.amazon.com/hz/contact-us). We appreciate your cooperation and thank you for selling on Amazon.Sincerely,
邮件一般都是要求提供发票和packing list等证明。
We are conducting a review of your selling account because there’s a concern about the authenticity of the items. We would like to work with you to resolve the concern and complete our review. Please note , we do not accept Commercial invoice/proforma invoice/order confirmation/purchasing list/contract document/delivery report as proof of authentication. Please provide invoices for the ASIN(s) you have received mail previously What you can do Email seller-performance-policy@amazon.com and include the following: 1. Copies of invoices or receipts from your supplier issued in the last 180 days. These should reflect your sales volume during that time. 2. Your supplier’s contact information including name, phone number, address, and website. 3. Any additional details you would like us to know. You can remove pricing information, but make sure the rest of the document is visible. You can send us a pdf, jpg, png, or gif file. Please be assured that your distributor’s or supplier’s contact information will remain confidential - Amazon puts great effort in maintaining the confidentiality of our customer's information. What happens next We’ll review the information you send and get back to you with an answer as soon as possible. Once we confirm the information you provide, the review of your selling account will be complete. Still have questions? You can ask our Seller Support team: Contact us ([img]file:///C:\Users\ADMINI~1\AppData\Local\Temp\[5UQ[BL(6~BS2JV6W}N6[%S.png[/img]https://sellercentral.amazon.com/hz/contact-us). We appreciate your cooperation and thank you for selling on Amazon.Sincerely,
